Courses Available

Regional customer service/sales training

The importance of good customer service
Overview on sales / Features vs Benefits
Meeting your prospect / Introducing yourselves
Elevator Pitch / Flip Chart
Questions Open / Closed
Handling Objections
Facts and Figures
Body Language
Closing
Tricks & Tips
Quick Fire Round
Summary
What you have learned today
Conclusion.

The course includes some role play.

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Duration 1 day

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